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Avoid Costly Injuries

May20
2012
3 Comments Written by riyadi82

 Avoid Costly InjuriesThe costs associated with work related injuries can be financially devastating. Suppose your company has a goal to retain a 10 percent profit margin for each project. if one of your employees sustained a repetitive strain injury that cost $ 25,000 in related expenses, you would need to increase sales volume by $ 250,000 to maintain your margin and offset this unplanned expense.

This is the harsh reality of failing to plan. However, you do not need to waste bottom-line profits to pay for these injuries. By implementing cost-efficient policies and programs, you will go a long way toward avoiding the costs mentioned above.

  • Know the risks. Identify which risk factors exist in particular jobs and to quantify their potential impact on employee health. Examples are excessive force or exposure to vibration (drilling, pipe ting in the lab) and repetitive movements such as cutting or assembling parts.

Actively solicit employee feed back on what makes the job difficult. Employees’ complaints give vital feed back and are essential in assisting other employees in making necessary changes and avoiding the same mistakes.

  • Find solutions. After you have identified the risk factors, do something about them. Measures could involve repositioning computer equipment, reordering a process or task, or even using an old phone book as a foot rest.

Some changes may incur some cost, like purchasing new or special equipment, redesigning the workstations, designing job rotation programs, and eliminating certain procedures that may be unnecessary. Further still, you may consider reengineering such as in lab automation or assembly line production.

One biology lab determined that through automation, any person instead of four could complete the same task. The entire process was reengineered, eliminating the ergonomic hazards.

  • Train in ergonomics. Calculate the time and costs you put into training a new employee, and incorporate ergonomics into that effort. One publishing company has ergonomics training as part of its new employee orientation process. Another firm has all new employee workstations individually adjusted.

Training is like buying car insurance.  You don’t plan on getting in an auto accident but you cannot afford to risk driving without it.

  • Get help. One of the common concerns you can hear is that no one person has time to run the ergonomics program on his or her own. If that is the case, then seek help from within the organization. The purchasing department is one of the best places to turn to.
  • With training, purchasing personnel will understand what questions to ask and what product attributes to look for. They should be wary of claims about ergonomically correct equipment and instead look for adjustable, flexible, and task-specific products. Does your home work, compare, ask for sample models? All products are NOT created equal and shame on you if you think they are. A well seasoned consultant can help you start an ergonomics program, or recommend equipment and process changes.
  • Think long term. Addressing ergonomic issues makes good sense from a profitability stance as well as a human relations perspective. Just as repetitive strain injuries developer time, ergonomics is an ongoing process, not a one time event. You cannot maintain profit margins if you allow costly injuries to eat away at the bottom line. Prevention is part of working smarter. This thinking process will not only save your company money but will also allow you to retain healthy, committed, and productive employees.
Posted in Insurance - Tagged Life Insurance

Managing People Effectively

May20
2012
2 Comments Written by riyadi82

Managing People Effectively

 Managing People EffectivelyAccording to a September 2008 article on the web site for the Society for Human Resource Management (shrm.org) under organizational & employee development, “Money isn’t the primary driver of employee loyalty and retention, recent studies suggest. Open communication, employee recognition and involvement in decision-making top the list.” This article will give any supervisor and personnel manager ideas to implement an employee recognition program, and fresh suggestions if you have one but want to kick it up a notch!

First off, I’d quickly like to address a myth out there: employee recognition will cost lots of money and I don’t have the budget for this! I have certainly heard that one before. So I make sure to list some FREE ideas for you in my FREE article so you have no-cost employee recognition!

Secondly, I’ll give a baseline recommendation for any employee recognition program. This comes from my business expertise working in diverse industries in the non-profit and for-profit world. BLEND both individual & team rewards into your program. The logic makes sense. If you recognize the team, you will invoke a certain amount of peer pressure where people will self-police and motivate each other when you can’t be around at all times. “Come on Paul, pick up the pace please! Do you want to be the reason our department doesn’t get the pizza party?” If you only recognize the team though, there is not ample motivation for people to stand out and individually go above & beyond. They may feel like, “What difference does it make? We all get the afternoon off for FREE before the holiday weekend and I do so much more than Sally!” So blend individual & team for the best of both worlds!

A final guideline for all employee recognition programs before the ideas is shift your thinking from the “Golden Rule” to the “Platinum Rule.” I, like perhaps many of you, was taught the Golden Rule when I was young. “Treat others like you want to be treated.” This actually caused me to make a mistake when I first got into personnel management recognizing an employee very publicly in a group meeting when she would have preferred private recognition to being put on the pedestal in front of her peers.

The Platinum Rule in people management is “Treat others like THEY want to be treated!” With that being said, put a personal touch in your recognition. Get to know your employees individually. Interview them and find out what they prefer & then in a very individualized way that shows them you listened and remember, leverage your knowledge to lower employee turn-over and increase job satisfaction!

Does the employee prefer public recognition or private (thinking of the above example!)? When was the last time you wrote an employee a handwritten Thank You note? Did you know there are FREE ecards you can send on websites like http://www.hallmark.com and http://www.americangreetings.com? You can call an employee into your office just to thank them for something they did recently. Make your praise timely and very specific vs. “Chris, just wanted to tell you what a great job you’ve been doing!” How meaningful was that?

I promised FREE ideas, so in addition to the above which are free . . can you create a Wall of Fame and hang the employee’s picture? Give the outstanding person a prime parking spot? Could you handwrite specific notes of praise on post-its and hide them in the person’s office . . they find one when they open their top desk drawer, one when they pick-up their phone, etc.? Especially for salaried employees, remember their entire salary for the year is already built into the budget and if they’re working extra hard reward them with a handmade certificate for ½ day or day off of their choosing (with approval by you).

For low-cost recognition ideas, could you order lunch for the person or team and deliver it to them? Many companies offer “lunch with the boss or owner of the company” and really think about if this is a reward for the employee . . or more like a punishment if they’ll be nervous or terrified or not know what to talk about at lunch with the owner of the entire company?

Could you pick-up the employee’s favorite drink at Starbucks and have it on their desk when they arrive? Do something for their child? Call their loved one (spouse, parent if younger, adult children) and tell them what a great job their loved one is doing?

If you have budget for employee recognition, the job becomes significantly easier but you still have to remember to implement and come up with creative ways to recognize and leverage those $$’s! Pizza parties or lunch for the group and build-your-own-ice-cream sundaes for an afternoon break, etc. are fun ideas. Free food always seems to be a winner!

For individuals, find out if they would prefer a gift card to the mall, the spa, or for golfing! One day, a former manager I used to work for announced as a team reward we were knocking off early at 2:00 and going golfing. Well, who liked to golf? The former manager of mine! Who didn’t like to golf? Me! Not to mention I wasn’t and still am not good at it! I was horrified and nervous to make a fool of myself with my lack of golf skills in front of my peers and began the process of communicating “the tickle in my throat” and how I “might be coming down with something” in an effort to try to go home vs. going to this ‘motivating employee reward’ he had planned for us in recognition of our work. Keep that Platinum Rule in mind and make sure it motivates the employee to continue the very behavior you are seeking to reinforce to begin with.

Managing People Effectively

Article Source: http://EzineArticles.com/?expert=Joy_Huber

 

Posted in Management Business - Tagged Human Resource Management, Managing People

Win – Win Comes from Harmony part 2

May19
2012
1 Comment Written by riyadi82

 Win – Win Comes from Harmony part 2Reluctant messenger. Sometimes the Southeast Asian consideration for others’ feeling has unintended consequences. Let’s take the example of Tom Michael s, manager of the Blue Genes International (BGI) buying office in Hong Kong. Michele’s was very worried about late delivery of the 36,000 fashion denim jackets from Indonesia. Bali Jeans was scheduled to finally ship the goods from the Jakarta airport last week, but despite sending daily punch-ups, Mi
chaels still had no confirmation.

Last year, Bali shipped Blue Genes two small orders of acceptable quality. Based on that experience, BGI’s buyer in Los Angles ordered 3,000 dozen jackets this season. On time delivery was really critical: major retail customers will cancel if the jackets arrive late in the United States.

For weeks Bali Jeans had consistently advised that production was on schedule, and Michael s contract inspection service in Indonesia reported no problems. But the fact is, the jackets are now three weeks late. As Michael s sat at his desk fuming, his assistant popped in with a fax from Mr Suboto, marketing manager of Bali Jeans: We regret to inform that due to late delivery of piece goods, we are running slightly behind. Will deliver for sure within two weeks. Please extended L/C validity by 45 days. (Signed) suboto.

Two weeks ago, Blue Genes could still have partially satisfied its most important retail customers by substituting quantities of a similar style from China. But Michaels sold off those Chinese jackets yesterday to a German importer, and now BGI is in big trouble. Why didn’t Bali Jeans let Michaels know about this delay earlier? Simple. Reluctant to ruin his customer’s day, Suboto kept putting off reporting the biasness. After all, a miracle might still happen to save the situation.

Playing sleuth. Solving quality problems is a top priority among Asian managers, but it is a responsibility fraught with cultural nuances. Consider the following example. One day, I accompanied Jonathan, a Malaysian senior inspector on a visit to a factory near Kuala Lumpur supplying dining room furniture.A primary concern was a delay in deliveries, causing a severe supply problem. Unfortunately, a new problem cropped up at the factory, which threatened to cause further delays. A batch of finished teak table tops had been found with surface scratches and the factory manager halted production until hi quality manager could establish the cause of the defect.

The factory’s quality manager, a recently hired European expat, explained that the scratches had been caused by a wrongly adjusted polishing machine But this morning, all the machines are set right again, so someone there has already corrected the mistake.Now I’m interviewing the operators to find out which one goofed. Whoever it is probably just needs some more training.

At this point Jonathan offered a suggestion. Mr Larsen, why not call the polishing department workers together and explain the seriousness of yesterdays’s mistake? Then ask them to suggest the best way to prevent a similar foul up in the future. A few hours later, Jens Larsen came back and said: The lead operator just told me that they all need another hour of training on that new German polisher. I know it’s nonsense they’re just covering for the culprit but that department sure is humming again!

On the flight back to Singapore,Jonathan chucked, Those operators assumed the quality manager was looking for a culprit, someone to blame, someone who might be fired. This way the guilty party will get the training he or she probably needs on the new machine. That problem won’t happen again, no one got chewed out and we get our tables shipped on time almost. In the end, maintaining harmony and showing sincere concern for your counterparts feeling are important clues to getting the job done in Southeast Asia.

Posted in cultural
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